Frequently Asked Questions
Everything you need to know about your daily superfood ritual.
What exactly is Ka’Chava?
Ka’Chava is an all-in-one nutrition shake designed to be a complete meal. It contains a blend of plant-based proteins, superfoods, greens, probiotics, adaptogens, vitamins, and minerals to support whole-body health.
How do I prepare my shake?
For the best consistency, mix two heaping scoops with 12–14 ounces of ice-cold water. We recommend using a blender or a shaker bottle with a whisk ball to ensure a smooth, creamy texture.
What is your shipping policy?
We offer standard shipping across the United States. Orders are typically processed within 1–2 business days, and delivery usually takes 3–5 business days depending on your location.
Do you offer a satisfaction guarantee?
Yes! We have a 30-day 'Empty Bag' guarantee. If you aren't completely satisfied with your first bag, you can return it (even if it's empty) within 30 days for a full refund, minus shipping costs.
Can I manage or cancel my subscription?
Absolutely. You have full control over your subscription through your account portal. You can skip a delivery, change your flavors, adjust the frequency, or cancel at any time without penalty.
Is Ka’Chava vegan and gluten-free?
Yes, Ka’Chava is 100% plant-based, vegan, gluten-free, dairy-free, and soy-free. We also avoid artificial colors, flavors, and sweeteners.